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Preliminary/Introductory/Prior Services:

  • Consultation Services:

    The main aim of our company is to provide values to our customers. In the consultation service, the customers will be given a chance to have a detailed discussion regarding the requirements of the product, outage planning, scope of work, schedule, recommendations, parts, as well as the customer or the interested client will be briefed regarding the latest offers.

  • Load Assessment:

    In this service the company staff visits the place where the generator has to be installed; and as per the requirement and assessment of the place, the customer is offered and accompanied with the generator.

  • Site Installation:

    This service includes all the technical work required for locating or fixing the generator on the location. These technical work may include electric work, gas fixing, automatic systems and other connections and wiring.

  • Synchronization:

    In this service, the customers are offered with the services of mixing the powers of multiple generators to make them synchronize and flow in a single current.

After Sales Services:

  • Technical Service:

    Our company also provides after sales technical services which includes routine maintenance of generators, oil change, filter change, repair and wiring services.

  • 24/7 Call Center:

    Our company provides 24/7 call services, where customers can call and inform us about their problems after which our responsive team immediately sends a repair guy on the site.

  • Service Team:

    Our company works with you to provide the necessary repairs to ensure that your generator continues to operate at peak efficiency. We have a responsive service team who pays visit on the site as soon as the client registers a complaint or a call.

  • Availability of Spare Parts:

    Genesys Company has the capability to provide replacement or upgraded spare parts. These parts are not only of the highest quality, but they are produced using the latest technology.

 

Service On Time

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